Return Policy

At Shree Balaji Traders, we strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our Return Policy below.

1. Return Eligibility

You may request a return if:

  • The product is damaged, defective, or faulty upon delivery.
  • You received the wrong item.
  • The product is unused, unopened, and in its original condition with all tags, labels, manuals, and packaging intact.

Return requests must be submitted within 7 days of receiving your order.

2. Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged products caused by improper handling.
  • Customized or personalized products.
  • Digital products, downloadable content, or online services.
  • Gift cards or promotional items.
  • Products marked as non-returnable at the time of purchase.

3. Return Process

To initiate a return:

  1. Contact our customer support with your order number and reason for the return.
  2. If applicable, provide clear photos or videos of the product.
  3. Once your request is approved, we will provide return instructions.
  4. Pack the product securely in its original packaging before shipping it back.

Returns sent without prior approval may not be accepted.

4. Product Inspection

After receiving the returned product, our team will inspect it to ensure it meets the return conditions. We will notify you of the approval or rejection of your return request.

5. Return Shipping

  • If the return is due to our error (incorrect, damaged, or defective product), we may cover the return shipping cost.
  • For other eligible returns, the customer may be responsible for the return shipping charges.

6. Refund or Replacement

Once the returned product passes inspection, we will process:

  • A replacement product (if available), or
  • A refund to the original payment method, in accordance with our Refund Policy.

Refunds are typically processed within 5–10 business days after approval.

7. Exchanges

We only replace items if they are defective, damaged, or incorrectly delivered. Exchange requests are subject to product availability.

8. Changes to This Policy

We reserve the right to modify or update this Return Policy at any time. Any changes will be published on this page with the updated effective date.

9. Contact Us

If you have any questions regarding returns, please contact us:

Name: Shree Balaji Traders
Email: shreebalajeetraders835@gmail.com
Phone: +91 9934038943